Short Communication
Year: 2021 | Month: August | Volume: 8 | Issue: 8 | Pages: 450-458
DOI: https://doi.org/10.52403/ijrr.20210861
Dokter Tunggu, A Hospital Application for Patient of Healthcare and Social Security Agency
Muhammad Riyadi1, Rhian Indradewa2, Tantri Yanuar Rahmat Syah3, Edi Hamdi4
1,2,3,4Departement Management, Faculty Economic and Business, Esa Unggul University, Jakarta – Indonesia
Corresponding Author: Muhammad Riyadi
ABSTRACT
PT. Zaps Technology is a company engaged in technology and information by producing application products with the name Dokter Tunggu (Doku). The application was created to eliminate queues that often occur in Healthcare and Social Security Agency patient services at level I Hospitals and Health Facilities. Place of company at Bekasi Jawa Barat, The location is said to be chosen because Bekasi is one of the supporting areas for the capital city and has a variety of complete business facilities. This company's strategy is to create innovations in Healthcare and Social Security Agency patient services where the application made has various features that are able to eliminate queues.
The application has an online referral menu on the application so that Hospitals, Level I Facilities and Healthcare and Social Security Agency patients are easier to take advantage of BPJS services. The waiting doctor application will display real time conditions at the referral hospital so that BPJS users can monitor the condition of BPJS services at the destination Hospital.
Keywords: Dokter Tunggu, Hospital, Online Sevice, Business Planning.
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