Research Paper
Year: 2021 | Month: March | Volume: 8 | Issue: 3 | Pages: 692-702
The Effect of Employee Empowerment, Work Collectivity, and Employee Engagement on Organizational Citizenship Behavior of BKPSDM, in Langsa City
Muhammad Al Fadhal1, Yeni Absah2, Parapat Gultom2
1Postgraduate Students, Department of Management, Faculty of Economics & Business, Universitas Sumatera Utara, Medan, Indonesia
2Postgraduate Lecturers, Department of Management, Faculty of Economics & Business, Universitas Sumatera Utara, Medan, Indonesia
Corresponding Author: Muhammad Al Fadhal
ABSTRACT
Human resources are a significant point for an organization. Without human resources, the organizations' benefits can not develop. Each organization, including government organizations with organizational citizenship behavior, greatly encourages employees in the scope of their work. Several aspects determine employees' high and low OCB levels: their loyalty, obedience to the rules, and their participation in government agencies. Implementing a job is not enough if it only has the knowledge and skills; however, the requirement is supported by solid expertise to carry out the job and the agency's active role to empower its employees. Employees need to carry out their duties actively; therefore, the relevant agency needs to empower its employees. This study aims to determine and analyze employee empowerment, work collectivity, and employee engagement affect Organizational Citizenship Behavior in the office of BKPSDM, Langsa City, partially and simultaneously. The data analysis technique used in the study is linear regression analysis techniques with multiple linear tools. The study results concluded that Human Resource Empowerment, work collectivity, and employee engagement simultaneously have a positive and significant effect on organizational citizenship behavior.
Keywords: Human Resource Empowerment, Collectivity, Organizational Citizenship Behavior.
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