IJRR

International Journal of Research and Review

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Research Paper

Year: 2020 | Month: February | Volume: 7 | Issue: 2 | Pages: 72-78

The Effect of Quality of Work Life and Work Engagement to Employee Performance with Job Satisfaction as an Intervening Variable in PT. Mopoly Raya Medan

Mutiara Rita Perangin-Angin1, Prihatin Lumbanraja2, Yeni Absah2

1Postgraduate Students Department of Management, Faculty of Economics and Business at Universitas Sumatera Utara, Indonesia
2Postgraduate Lecturer Department of Management, Faculty of Economics and Business at Universitas Sumatera Utara, Indonesia

Corresponding Author: Mutiara Rita Perangin-Angin

ABSTRACT

Efforts in improving employee performance are a serious challenge faced by the company management because the success of achieving the goals and survival of the company depends on the quality of the performance of the human resources that are in it. This research is motivated by conditions where the level of employee performance is not optimal at PT Mopoly Raya, Medan. Based on the results of the pre-survey interview, problems that occur are indicated by quality of work life, work engagement, and job satisfaction in supporting optimal employee performance. This study aims to determine the effect of quality of work life and work engagement on employee performance with job satisfaction as an intervening variable. The population in this study were all employees at PT Mopoly Raya who were permanent employees, amounting to 70 people. The sampling method used in this study is saturated sample. The data collection method uses a questionnaire. In this study using the path analysis method (path analysis) to determine the effect of each variable to be studied. The results showed that: (1)The quality of work life had a positive and significant effect on job satisfaction at PT. Mopoly Raya Medan. (2)Work engagement has positive and significant effect on job satisfaction at PT. Mopoly Raya Medan. (3)Quality of work life has a positive and significant effect on employee performance at PT. Mopoly Raya Medan. (4)Work engagement has a positive and significant effect on employee performance at PT. Mopoly Raya Medan. (5)Quality of work life has a positive and significant effect on employee performance through job satisfaction with employees of PT. Mopoly Raya Medan. (6)Work engagement has a positive and significant effect on employee performance through job satisfaction with employees of PT. Mopoly Raya Medan. (7)Job satisfaction has a positive and significant effect on employee performance at PT. Mopoly Raya Medan.

Keywords: Quality of Work Life, Work Engagement, Job Satisfaction, Employee Performance

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