Research Paper
Year: 2020 | Month: November | Volume: 7 | Issue: 11 | Pages: 428-436
The Analysis of the Influence of Work Behavior, Work Stress and Wages on the Performance of Cleaning Officers in the Environmental Service of Karo District
Daretmo Sastra Keliat1, Sukaria Sinulingga2, Yeni Absah2
1Master of Management Study Program, Postgraduate School of University of Sumatera Utara
2Master of Management Study Program, Postgraduate School of University of Sumatera Utara
Corresponding Author: Daretmo Sastra Keliat
ABSTRACT
This study aims to analyze the effect of work behavior, work stress and Wages on the performance of cleaning staff at the Karo Regency’s Environmental Department. Hereupon as the independent variables are work behavior (X1), work stress (X2) and Wages (X3) towards performance (Y). The type of research that used in this research is descriptive in associative type research with a quantitative approach. The total sample in this study are 91 people of cleaning staff at the Karo Regency’s Environmental Department. Data collection techniques carried out by collecting primary data including questionnaires, interviews, observations and documentation studies, and secondary data collection, such as literature study, documentation and browsing. The data analysis method using multiple linear regression. The results of the simultaneous test showed that the variables of work behavior, work stress and Wages simultaneously had a positive and significant effect on the performance of cleaning staff at the Karo Regency’s Environmental Department. While partially there are 2 (two) independent variables, namely work stress and Wages which have a positive and significant effect on the performance of cleaning staff at the Karo Regency’s Environmental Department. While the work behavior variable does not have a positive and significant effect on the performance of cleaning staff at the Karo Regency’s Environmental Department.
Keywords: Performance, Work Behavior, work Stress, Wages.
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