Research Paper
Year: 2020 | Month: October | Volume: 7 | Issue: 10 | Pages: 325-333
Analysis of Total Employee Needs Based on Measurement of Workloads at PT. Garuda Indonesia Branch Office Medan
Achmad Allam Rafli1, Harmein Nasution2, Yeni Absah2
1Master of Management Study Program, Postgraduate School of University of Sumatera Utara.
2Master of Management Study Program, Postgraduate School of University of Sumatera Utara.
Corresponding Author: Achmad Allam Rafli
ABSTRACT
Business competition is becoming more stringent in the current era of globalization and free markets. Companies must concentrate on the process of creating products and services related to the main competencies to improve its performance effectively. The problem that often arises in large companies is the form of organization that tends to be wide with an oversized number of employees. This has implications for roles and individual performance is less than the maximum and expenditure for employee needs become large. There is an interesting phenomenon in PT. Garuda Indonesia Branch Office Medan that the current employee distribution still not referring to the existing workload. Also known that the amount of overtime paid by the company is large enough, so it needs to be reviewed again. Considering that many employees feel the workload can be added. The purpose of this study is to analyze the effective working time of non-operational back office employees using the work sampling method and analyze the ideal number of employee needs based on workload measurement using the fulltime equivalent method. The results showed that the effective working days of employees are 235 days during the year and the effective working time owned by employees is 1.400 hours a year with five working days. In general, the total productive time done by employees is 65%, still below the set productive time standard of 70% with an allowance time of 30%. Based on the results of workload measurements, the workload received by employees is still uneven. Where there are 22 employees (66%) under load category, 7 employees (22%) in load category and 4 employees (13%) overload category. While the ideal number of employee needs after measuring workload is 28 employees. Currently the number of employees is 32; there is an advantage of 4 employees.
Keywords: Employee needs, Workload, Work sampling, Full time equivalent.
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