IJRR

International Journal of Research and Review

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Year: 2026 | Month: June | Volume: 13 | Issue: 6 | Pages: 562-579

DOI: https://doi.org/10.52403/ijrr.20260655

The Moderating Role of Competitiveness on the Effects of University Governance, Information Technology, and Knowledge Management on Accreditation Performance: Evidence from Private Universities in LLDIKTI Region XVII, Indonesia

Bayu Febriadi1, Budiyanto2, Agustedi3

1,2,3Doctoral Program in Management Science, Sekolah Tinggi Ilmu Ekonomi Indonesia, Indonesia .

Corresponding Author: Bayu Febriadi

ABSTRACT

This study examines how university governance, information technology, knowledge management, and competitiveness jointly influence accreditation performance in private higher education institutions under LLDIKTI Region XVII, Indonesia (Riau and Riau Islands). Grounded in Institutional Theory, Resource-Based View, Knowledge-Based View, and Contingency Theory, this research develops and tests a structural model positioning these variables as strategic capabilities and contextual factors. Using an explanatory quantitative design and Partial Least Squares Structural Equation Modeling (PLS-SEM), data were collected from key institutional informants, including leaders, quality assurance heads, and program chairs. All constructs demonstrated adequate validity and reliability, and the model explains a substantial proportion of variance in accreditation performance. Findings indicate that governance, information technology, knowledge management, and competitiveness each have a positive and significant effect on accreditation performance, with knowledge management as the strongest predictor. Competitiveness moderates the effects of governance and information technology on accreditation performance, but does not moderate knowledge management. Knowledge management appears as a stable internal capability, while governance and technology become more effective under higher competitiveness conditions. The study contributes to higher education management literature by integrating multiple theoretical perspectives into a contingency-based model and offers practical implications for private universities aiming to improve accreditation outcomes. Policy and managerial recommendations are provided for strengthening governance systems, digital transformation, and knowledge sharing practices to achieve higher accreditation ratings. Future research may explore longitudinal effects and external environmental factors across different regions of Indonesia and similar higher education contexts studies.

Keywords: Accreditation performance; university governance; information technology; knowledge management; competitiveness; higher education; PLS‑SEM

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