Year: 2026 | Month: June | Volume: 13 | Issue: 6 | Pages: 137-150
DOI: https://doi.org/10.52403/ijrr.20260614
Criminal Liability of Doctors in Telemedicine Services
M. Ngurah Yogie Khrsna1, I Wayan Wesna Astara2, I Nyoman Gede Sugiarta3, I Gusti Bagus Suryawan4
1,2,3,4Faculty of Law, Universitas Warmadewa, Bali, Indonesia
Corresponding Author: M. Ngurah Yogie Khrsna
ABSTRACT
The criminal liability of doctors in telemedicine services is often a focal point in legal proceedings, particularly when adverse outcomes occur for patients or their families. Meanwhile, inaccuracies in the information provided by patients are sometimes overlooked or given insufficient attention. Law No. 17 of 2023 on Health serves as the legal basis for clarifying criminal offences and the criminal liability of doctors in telemedicine services, particularly when issues arise from factors beyond their control, such as technological limitations, incomplete patient information, and the appropriateness of medical practice. This study aims to determine whether adverse outcomes from telemedicine services for patients or their families constitute criminal acts and can be held legally accountable. This research employs a legal methodology with a legal and conceptual approach. The findings reveal that patient dissatisfaction with the service or medical negligence can lead to legal issues classified as criminal acts. Acts considered criminal in telemedicine include those prohibited by law and subject to penalties under the Health Act. Criminal liability arises if a doctor’s error results in serious harm, such as adverse outcomes from diagnosis or treatment carried out without adequate physical examination, thereby subjecting the doctor to criminal sanctions under applicable law.
Keywords: Telemedicine, Doctors, Patients, Crime
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